Tracking & Changes
Make sure you have these two pieces of information handy
- Your order number (find it in the order or shipping confirmation email you received)
- The email address you used during the checkout process.
Do one of the following:
- Open the email that confirmed your order has shipped, and click the “Track Package” link.
- Go to the delivery courier website specified in the shipping confirmation email to use the tracking tool.
- NOTE: If you don’t have your order number or tracking number, contact us.
To Change or cancel your order
Contact us within 30 minutes of your order, and we’ll do everything we can to accommodate your request.
Our automated processes fill orders extremely quickly, so the time window for changes or cancellations is very short.
NOTE: If you cancel an item purchased with a promotion or special deal, you may not be eligible to receive that promotion or discount again.
